Acceptable Use Policy

Legally Rent creates legally significant documents — stamped, Aadhaar-signed rental agreements — and moves real money. That only works if everyone plays it straight. This policy is part of our Terms of Service; breaking it can mean suspension, termination, cancelled documents, and where the law requires it, reports to the authorities.

1. Be who you say you are

• Use your own identity. Never complete Aadhaar KYC or e-sign for another person, and never invite someone into a lease using identity details that aren’t theirs.
• Give true information in agreements — names, addresses, rent, deposit, dates. The agreement is a legal instrument; false entries are on you.
• One person, real accounts. Don’t create accounts to impersonate, evade a suspension, or manufacture fake tenancy history.

2. Stamp duty integrity

Stamp duty is computed by us from the rent and deposit you enter, at the state-prescribed rate, and paid to the government in full. You must not:

• misstate rent, deposit or duration to reduce the duty payable;
• split or restructure a tenancy on paper to evade duty or registration; or
• ask us (or our document writers) to stamp at less than the computed amount — we will refuse, every time.

Under-stamping with intent to defraud the revenue is an offence that can reach everyone involved in preparing the instrument — including you. Our systems recompute duty from the lease of record precisely so this cannot happen quietly.

3. Money

• Use payment methods you are authorised to use.
• Rent collection and deposit links are for the tenancy on record — not for moving unrelated money.
• No money-laundering, no collecting payments for tenancies that don’t exist.

4. Respect the platform

• No probing, scanning or testing the security of the service without written permission; no access to accounts or data that aren’t yours.
• No scraping, bulk-harvesting, reselling of data, or automated account creation.
• No uploading malware or unlawful content, and no using our communications (email/WhatsApp invites, KYC links) to spam or deceive anyone.

5. Respect other people

• Tenant screening runs only with the tenant’s informed consent, for a genuine tenancy decision — never for stalking, discrimination barred by law, or any purpose the tenant didn’t consent to.
• Maintenance tickets and messages are for the tenancy — harassment or abuse gets an account closed.

6. What happens on breach

Depending on severity: a warning, feature suspension, account termination, cancellation of in-flight documents (with refunds per the Refund Policy — noting that fraud forfeits refunds of our fees), and reporting where the law requires. You indemnify Chaosology Technologies Private Limited for losses caused by your breach of this policy — see the indemnity clause in the Terms.

7. Reporting misuse

Seen something off? Write to [email protected] or use the Grievance Redressal channel.